Hyderabad Police launched the AI CopWriter mobile application on May 23, 2024, to transcribe and translate citizen complaints in real time [2].
The tool aims to increase accessibility for migrants and non-Telugu speakers who often struggle to communicate with local authorities. By automating the transcription process, the department intends to reduce the administrative burden on officers while ensuring accurate documentation of crimes.
Police Commissioner V.C. Sajjanar introduced the app at the Integrated Command and Control Center in Banjara Hills. The software is designed to record spoken words and convert them into documents ready for First Information Reports (FIRs) [1]. According to the department, the application supports 10 Indian languages [1].
"AI CopWriter is India's first multilingual AI complaint recorder integrated into police functioning at the station level," Sajjanar said [1].
The system is intended to bridge communication gaps that can delay the filing of reports or lead to inaccuracies in official records. By translating speech directly into a formal format, the police can process complaints from a more diverse population more efficiently.
"The app transcribes and translates spoken words into a complete, accurate FIR within seconds—removing language barriers and making police services more accessible to all, including migrants and non‑Telugu speakers," Sajjanar said [2].
Officials said that the primary goal is to streamline the legal process for both the complainant and the officer. The integration of this technology at the station level represents a shift toward digital-first policing in the region.
"We aim to remove language barriers for citizens and streamline FIR documentation for police officers," Sajjanar said [3].
“"AI CopWriter is India's first multilingual AI complaint recorder integrated into police functioning at the station level."”
The deployment of AI CopWriter reflects a broader trend of integrating large language models into public safety infrastructure to handle linguistic diversity. In a metropolitan hub like Hyderabad, where migration is frequent, reducing the friction between non-native speakers and law enforcement could lead to higher reporting rates of crimes and more precise legal documentation.
