Resham Dhaba in Murthal, Haryana, has introduced a robot waiter to deliver food orders directly to customer tables [1].
The integration of robotics into traditional roadside eateries represents a shift toward automation in India's hospitality sector. This move blends modern technology with the cultural experience of the "dhaba" dining style.
Hotel manager Sanjay said the robot was introduced to incorporate technology and enhance the overall dining experience for guests [1]. The machine was developed by a technical team based in Bengaluru [1]. It navigates the dining area to ensure food reaches the correct tables efficiently.
Customers at the eatery have reacted with curiosity, frequently taking photographs of the machine as it operates [3]. The robot serves as a novelty attraction while performing the functional task of food delivery.
Despite the high-tech addition to the service staff, the eatery is not charging customers a premium for the experience. There is no additional charge for having food served by the robot [1].
Resham Dhaba is one of several establishments in the Murthal region known for attracting travelers. The addition of the Bengaluru-developed robot marks a departure from the manual service typically associated with these traditional highway stops [1].
“Resham Dhaba in Murthal, Haryana, has introduced a robot waiter to deliver food orders directly to customer tables.”
The adoption of service robotics in rural or semi-urban hubs like Murthal suggests that automation is moving beyond luxury urban hotels into more traditional hospitality settings. By offering the service at no extra cost, the establishment is using technology as a marketing tool to attract tech-curious travelers rather than purely as a cost-cutting labor replacement.
