Spain's Audiencia Nacional ruled Wednesday that public holidays falling on a Saturday must be compensated with an additional day of rest [1].
The decision establishes a significant precedent for labor rights across the country. By requiring companies to recover these days, the court ensures that workers do not lose their statutory holiday entitlements simply because of the calendar date.
The ruling emerged from a collective conflict involving several major unions, including USO, CGT, UGT, and CCOO [1]. These organizations filed a challenge against the sector agreement of the Association of Companies of Customer Experience, known as CEX [1]. The unions said that the existing agreement unfairly deprived workers of their rest periods when holidays coincided with weekends.
Under the new mandate, companies are obligated to compensate for these holidays starting in 2026 [2]. This means that if a recognized public holiday falls on a Saturday, the employer must provide a substitute day off to the employee to maintain the balance of work and rest.
The court's decision on May 20, 2026, effectively overrides the specific sector agreement that the CEX companies had previously utilized [1]. This shift aligns the customer experience sector with broader labor demands for equitable holiday distribution.
Labor representatives said the ruling is a victory for worker wellbeing. The court focused on the necessity of recovering the holiday to ensure the legal right to rest is fully realized regardless of the day of the week the holiday occurs.
“Public holidays falling on a Saturday must be recovered with an additional day of rest.”
This ruling shifts the burden of holiday scheduling from the employee to the employer in Spain's customer experience sector. By treating Saturday holidays as recoverable, the court is prioritizing the total number of rest days over the specific date of the holiday, which may lead to increased operational costs for businesses and a potential ripple effect in other service-sector labor agreements.





