Union Education Minister Dharmendra Pradhan has appointed an expert team from IIT Kanpur and IIT Madras to resolve technical glitches in the CBSE portal.
The move follows widespread complaints from students and parents regarding the stability of the post-result system. Technical failures have specifically hindered the re-evaluation process, creating chaos for students awaiting final grade adjustments.
The expert team consists of four members, with two faculty members deployed from each institution [2]. These specialists are tasked with auditing the existing infrastructure and fixing the glitches to ensure the system becomes robust [3].
The intervention comes amid a period of academic stress for students. According to reports, the pass percentage for Class 12 fell to 85.20% [4]. This decline in performance, coupled with the inability to access re-evaluation services, has intensified the pressure on the Central Board of Secondary Education to provide a stable digital interface.
While some reports indicate the government may also involve experts from public sector banks to address the portal's failures, the primary technical audit is being led by the IIT faculty [5]. The experts from IIT Madras and IIT Kanpur will continue to assist the board until the portal is fully stabilized [3].
This deployment represents a direct government intervention to stabilize a critical piece of educational infrastructure. The board's inability to handle the traffic and processing requirements of post-result queries has left thousands of students in a state of uncertainty regarding their academic futures.
“The expert team consists of four members, with two faculty members deployed from each institution.”
The recruitment of top-tier academic engineers from the Indian Institutes of Technology indicates that the CBSE's internal technical capacity was insufficient to handle the scale of post-result traffic. By treating the portal failure as a systemic crisis requiring external audit, the Ministry of Education is attempting to restore public trust in the transparency and reliability of the national examination results process.
