India’s aviation ministry has summoned outgoing Air India CEO Campbell Wilson regarding a sudden altitude loss on flight AI2379 [1].

The summons highlights increasing regulatory scrutiny over airline safety protocols following an incident that resulted in physical harm to those on board. This investigation aims to determine if technical failures or pilot error contributed to the altitude drop.

Flight AI2379 was operating from Phuket, Thailand, to Delhi, India, when the aircraft suffered the altitude loss [2]. Reports indicate that the event caused injuries to both passengers and crew members [2]. While the specific number of injured individuals was not provided, the incident has been linked to reported turbulence and technical issues [2].

Wilson met with ministry officials to address the safety lapse and the subsequent reporting of the event. During the proceedings, Wilson said the airline is working closely with investigators to uncover the cause of the drop [3].

"We are fully cooperating with the authorities investigating the incident," Wilson said [1].

The investigation is focusing on the aircraft's performance during the Phuket-to-Delhi route. Officials are reviewing flight data and maintenance records to see if the altitude loss was preventable, a critical step in ensuring the safety of the A320 fleet [3].

This summons comes as Wilson prepares to exit his role as CEO. The ministry's decision to call the top executive directly suggests the gravity of the safety breach and the need for accountability at the highest corporate level [2].

"We are fully cooperating with the authorities investigating the incident."

The summoning of a CEO by a national aviation ministry is an uncommon escalation that typically signals a perceived failure in corporate safety culture or a significant lapse in reporting. By focusing on flight AI2379, regulators are likely testing Air India's internal safety audits and its ability to manage technical malfunctions in mid-flight, which could lead to stricter oversight of the airline's operational standards.