A five-year-old boy will be reunited with his pink stuffed donkey after the toy was left on a BC Ferries vessel [1].
The incident highlights the efforts of transportation staff to recover sentimental items for young passengers, often preventing significant distress for families during travel.
The toy was discovered on board the Salish Raven ferry following a sailing from Swartz Bay to the southern Gulf of Georgia [1]. The donkey was left behind on a Thursday afternoon during the previous week [1].
Upon finding the stuffed animal, BC Ferries crew members launched a search to locate the owner [1]. The staff worked to identify the child and arrange for the toy's return to the five-year-old [1].
Recovery of lost items on ferries can be challenging due to the high volume of passengers moving between decks and terminals. In this instance, the crew's proactive approach ensured the toy did not end up in permanent lost-and-found storage, a common outcome for forgotten items on maritime routes.
BC Ferries said the donkey is being returned to the child [2]. The coordination between the vessel crew and the family allowed for a successful resolution of the loss [2].
“A five-year-old boy will be reunited with his pink stuffed donkey”
This event underscores the role of customer service and operational diligence in the travel industry. While a stuffed toy is a low-value asset financially, its high emotional value to a child makes the recovery a matter of brand reputation and passenger experience for BC Ferries.


