Hospital General de Medellín suspended medical attention for patients affiliated with Nueva EPS, Coosalud, and Comfachocó [1].
This suspension restricts access to healthcare for thousands of residents in Medellín, Colombia, as financial disputes between providers and insurers create barriers to essential medical services.
The hospital took the action after the health management companies, known as EPS, accumulated debts described as millions of pesos [1]. Management said that these unpaid sums threatened the financial stability of the institution [1].
While Hospital General de Medellín targeted three specific insurers, other medical facilities in the region have taken similar steps. Hospital Alma Máter and Clínica Cardiovid also suspended services specifically for patients of Nueva EPS [1].
The conflict highlights a recurring tension in the Colombian healthcare system where hospitals provide care on credit while waiting for reimbursement from insurers. When these payments fail to materialize, hospitals often face a choice between financial insolvency or denying care to patients.
The affected patients must now seek alternative care providers or wait for the insurers to resolve their outstanding balances with the hospital [1]. The facility has not provided a specific timeline for when services will resume for these groups.
“Hospital General de Medellín suspended medical attention for patients affiliated with Nueva EPS, Coosalud, and Comfachocó.”
The suspension of services in Medellín reflects a systemic liquidity crisis within the Colombian healthcare model. When multiple providers, including Hospital General de Medellín and Clínica Cardiovid, simultaneously halt care for a single insurer like Nueva EPS, it suggests a widespread failure in the reimbursement chain that threatens patient safety and institutional viability.


