Authorities at the Aeropuerto Internacional de la Ciudad de México (AICM) and the Guardia Nacional have implemented specific pickup zones for Uber and DiDi drivers [1].

This move alters how thousands of travelers exit the airport and highlights the ongoing friction between traditional taxi services and ride-sharing platforms in Mexico City. The restrictions aim to increase surveillance and order while curbing unregulated app-taxi operations [1, 2].

The new measures have created a divide among those using the airport. Some passengers said they value the increased surveillance and the order the zones bring to the terminal [1]. However, other users and drivers said the measure complicates trips and harms the business of ride-sharing operators [1].

The shift comes amid a significant gap in available transportation. There are only 1,500 authorized taxis available to serve 120,000 daily passengers at the AICM [2]. This disparity often leads to congestion and long wait times, which the Guardia Nacional is attempting to manage through stricter operational controls [2].

By designating specific areas for app-based taxis, the AICM seeks to streamline the flow of traffic and reduce the chaotic boarding process often associated with unregulated pickups. These zones are intended to ensure that all transportation services operate within a monitored framework, reducing the risk of unauthorized transport services operating on the premises [1].

Despite the goal of security, the implementation has sparked protests from drivers who argue that the zones make it more difficult to connect with passengers efficiently. The Guardia Nacional continues to enforce these boundaries to maintain the new order [1, 2].

“There are only 1,500 authorized taxis available to serve 120,000 daily passengers”

The tension at AICM reflects a broader struggle to balance traditional transportation monopolies with the efficiency of the gig economy. With a severe shortage of authorized taxis relative to passenger volume, the reliance on app-based services is high, but the government's priority remains regulatory control and security over passenger convenience.