Sprinklr Inc. projected total revenue for fiscal year 2027 between $866.5 million and $868.5 million [1].
This guidance comes as the company pivots toward deeper artificial intelligence integration and the absorption of the ViralMoment platform to maintain its competitive edge in customer experience management.
CEO and President Rory Read said total revenue for the first quarter of fiscal year 2027 grew seven percent year-over-year to $219.5 million [1, 2]. Subscription revenue for the same period rose six percent to $194.8 million [1, 2]. The company also reported non-GAAP operating income of $31.7 million for the first quarter [2].
Looking forward, management provided a conservative growth outlook for the full fiscal year. Guidance points to a one percent increase in total revenue and a three percent increase in subscription growth [7].
These figures follow a strong fourth quarter in fiscal year 2026, where the company reported revenue of $220.6 million [8]. That period saw a nine percent year-over-year revenue increase and a non-GAAP operating margin of 17% [8, 10].
To drive future growth, Sprinklr is investing in AI technology and integrating ViralMoment into its existing ecosystem [1]. The company intends to use these tools to demonstrate continued revenue momentum to investors [1].
Head of Investor Relations Eric Scro and other executives are managing the transition as the firm balances immediate operating costs with long-term AI development [1, 2].
“Total revenue grew 7% year-over-year to $219.5 million”
Sprinklr is transitioning from a high-growth phase to a more stable, mature revenue model. While Q1 results show steady gains, the modest 1% total revenue growth guidance for FY 2027 suggests the company expects a period of consolidation. The heavy emphasis on AI and the ViralMoment integration indicates that the company believes product evolution is the only way to accelerate growth beyond these current projections.
