The Indian central government transferred CBSE Chairman Rahul Singh and Secretary Himanshu Gupta on Tuesday following technical failures in the board's marking system.
The removals signal a high-level crackdown on administrative failures that threatened the academic futures of hundreds of thousands of students. The move comes as the government seeks to restore public trust in the national examination and re-evaluation process.
Officials ordered an inquiry into the procurement and implementation of On-Screen Marking (OSM) services [1]. The OSM system was designed to digitize the evaluation process, but massive technical glitches led to a nationwide uproar [2]. These failures specifically jeopardized the re-evaluation process for lakhs of candidates who had requested reviews of their marks [2].
The government transferred two senior officials [1] to address the instability within the board's leadership. The probe will examine how the OSM services were acquired and why the technical infrastructure failed to support the volume of candidates during the critical marking period [2].
CBSE is the primary board for secondary and senior secondary education in India. The current crisis has centered on whether the digital transition in marking was rushed or improperly vetted before deployment [2]. The central government in New Delhi has not yet named the officials who will replace Singh and Gupta.
“The government transferred the CBSE chairman and secretary and ordered an inquiry into the procurement and implementation of On-Screen Marking services.”
The removal of the board's top two executives indicates that the Indian government views the OSM glitches not as simple technical errors, but as systemic procurement or managerial failures. By ordering a formal inquiry into how the services were acquired, the state is shifting the focus from the software's performance to the accountability of the officials who approved the contract.



